Q&A
Orders in transit (Delivery)
Each prescription is carefully prepared and shipped within 24 to 72 business hours .
Our shipments travel via Colissimo , Mondial Relay or Chronopost (standard or express).
As soon as your prescription is on its way, you will receive an email containing your tracking number .
Find all the details on our Shipping Policy.
Remedies to exchange (Returns)
You have 14 days after receipt to return a remedy to us (excluding special offers, ebooks and gift cards).
Return shipping costs are your responsibility.
The refund is issued to the card used for payment .
In case of damaged product, contact us first so that we can find a suitable solution directly via the contact form .
Find all the details on our Returns Policy
Remedies in detail (New & used books)
We offer new and used books .
The condition of the used books (new, very good, good…) is indicated on each product page , so that you can choose with complete transparency.
Cards & Enchantments (Gift Cards)
Our gift cards are sent by email only — to yourself or directly to the person of your choice .
They are valid for 1 year on the entire site , and can be accompanied by a personalized message .
Where can I find Books' Apothecary?
Currently online, our bookshop will open its doors sometime in 2026 , in a location that is still being kept secret …
A space conceived as a literary refuge, where words and remedies will finally meet.
You can follow us on Instagram, Facebook and TikTok @books_apothecary !
